Support

We are happy to help. Write to [email protected] and we will get back to you as soon as we can.

How do clients book online?

Open Settings › Booking link in the app, copy your link and put it in your Instagram bio or send it to clients. Each request appears on Home for you to accept, decline or answer with another time.

Why didn't a client get a reminder?

Check her card: each reminder shows its status and the reason when it was skipped. On the free plan reminders go by email, so the client needs an email address. Studio Pro adds WhatsApp and SMS.

How do I cancel Studio Pro?

The subscription is managed by Apple: Settings › Apple ID › Subscriptions › Krasna Studio. Your data stays when the subscription ends.

How do I restore my purchase on a new phone?

Sign in with the same Apple ID, open Settings, tap Upgrade to open Studio Pro and tap Restore Purchases.

How do I delete my account?

In the app: Settings › Delete account. This permanently deletes your studio, clients, appointments, photos and messages. If you can no longer open the app, write to [email protected] from the email of your Apple ID and we will delete it for you.